Support

Email tocheers@icloud.com for account, billing, accessibility, or technical support. Please do not include passwords, access tokens, private keys, or sensitive files in email.

Useful information to include

Describe what you expected, what happened, when it happened, your app version, iOS version, and the server URL’s domain only. Screenshots are welcome after redacting private messages and credentials.

Account and privacy requests

Delete an accessible account directly in the web, macOS, or iOS app under Settings - Account - Delete account. This revokes active sessions and linked identity credentials. For a data copy or help with an account you cannot access, email us. See the Account Deletion page and Privacy Policy for details.

Self-hosted instances

If your organization operates its own Cheers server, contact that server’s administrator first. They control accounts, data retention, and service availability for that instance.

Security reports

Do not send security vulnerabilities through ordinary support email. Use private vulnerability reporting.